Premium Membership FAQ

What is a Premium HH Gaming Membership?

A HH Gaming Premium Membership is a way for you to directly become a part of the community and support the development of the team, tools and future development of tools. We are working hard to bring the best possible features to the site. The only way that we can do that is through time and investment in the site. Websites themselves have running costs, however, the biggest cost we have in the content that we are developing is time. is not funded by HellHades Twitch or YouTube it needs to be a self-sufficient platform on its own. While we are able to make a very small amount from advertising on the site it is nowhere near enough to cover the man-hours to make this site grow at the rate that we want it to. So, with the communities support we have opened up Premium Memberships to help contribute to the development of the website.

What are the benefits of a Premium Membership?

Premium Memberships will not only support the website and its growth, we will also repay your generosity in any way that we can. Depending on the tier of subscription that you take on you will receive certain benefits for helping us grow the website.

Many benefits are still “under construction” and will not be available immediately. Please understand that these are rewards for helping support the site rather than “paid services”.

Does the Optimiser Work on Mobile?

We have added support for mobile and tablet users to use the Optimiser – Read more about it here.

What are the premium optimiser features?

Premium features may be added or removed over time as we develop new features. Current exclusive premium features include:

  1. Remove Ads in Optimiser
  2. Additional Remote Optimiser Weekly Tokens
  3. Access to Detailed Results Comparison in Optimiser
  4. Access to Additional sorting and filtering features in Optimiser
  5. Access to Artifact Grading In Optimiser (including sorting by and filtering on grades)
  6. Access to Champion Ratings within the optimiser
  7. Access to the Champion Skills and EHP calculations/tabs
  8. Access to the Champion and Faction War Tier list personalised to your owned champions (requires Optimiser Upload)
  9. Access to Team Suggestion Team Details in Optimiser (Includes full stats, sets masteries and Skill usage)
  10. Share a snapshot of your account with your friends and clan mates (Live Sharing is currently Free)

Do I need a Premium Membership to use the website?

No, not at all. All of our content, articles, guides and other features are completely free for public use on the website. We do not want to penalise people who are not able to support the website financially. Simply by using the website and helping us spread the word about it, you are helping us grow.

However, there may be occasions where we gate certain products for paid members for testing and development. Over time we will release features for general use as they are tested and refined.

Do I have to pay to use the Raid Optimiser Tool?

Use of the Raid Optimiser is available to any membership to the website, free or paid. Whilst core functionality will always remain free to use, certain features will remain a feature exclusive for premium memberships.

Am I tied into the monthly fee?

No, you can cancel at any time by cancelling your subscription by managing your subscriptions on your account page. Your subscription will be renewed 1 calendar month after the day that you started.

What Payment Methods Do You Accept?

Currently, we are accepting membership payments through PayPal or through Stripe. This ensures your payments are managed in a secure manner. You are able to checkout as a guest or sign up for a free account. We do not store any payment data on our website.

Do you offer Refunds?

All subscriptions to the website are to support the growth and development of the website and its products. Please read our refund policy here or at the bottom of every page.

If you set up multiple payments by mistake please contact our team and we will refund any duplicate subscriptions.

Can I Pay for my membership upfront in bulk?

For most users, our monthly subscriptions is the more desirable option but we also offer the option to buy an annual membership. The annual memberships are upfront, one off payments, that require manual renewal at the end of the subscription period. We will continuously monitor and update our membership offerings when appropriate.

How do I cancel my subscription?

You can cancel your membership on our website at any time. To do this head over to your Account and click on Subscriptions to manage your current memberships. If you are unable to get this to work – please contact our team at least 48 hours before your subscription expires. Please see our refund policy here

I have an account issue or question, who do I contact?

If you have an issue with your account, payment or just have a question you can contact us through the contact page on the website, email us at [email protected] or contact us through the official discord. We will try to come back to you as quickly as possible.